I not long ago flew an Embraer plane from Dallas to Tyler (flight 2746 on December 29th, 2015.) Since the Embraer is a little aircraft with very little leg area, my knees were being embedded while in the seat again before me, and it absolutely was creating soreness for me and the passenger in that seat. I questioned the stewardess (“Ellen) if I could shift towards the exit isle, where by there was more room. After i questioned she mentioned: “We're going to finish counting heads right before we start playing musical chairs.” When she concluded counting men and women, I went in advance and moved to one of two Open up seats inside the exit isle–I didn’t question her all over again as a result of her impolite response the first time. Ellen came in excess of the public address process: “Did you move to the exit isle? Go back to your seat.” I went again straight away. She continued about the PA: “There can be a $ten,000 good, and I am not about to pay it.
I'm 62 a long time previous, and was on the flight from Orange County, Ca to Jacksonville, NC. All went nicely until I arrived at Charlotte,NC. Due to the fact I'd wheel chair help I was helped usually I do think I wouldn't have been. Right after two flight have been cancelled on that night I wasn’t really sure what I might do. But as a result of kindness of the workers they wheeled me to client service both equally situations, And at last on acquiring the news that A further flight would not be scheduled till the morning with the third they produced sure I had a motel paid out for by american Airways which I very much appreciated. Staying alone was slightly Terrifying, but I designed it via, and managed to obtain back to your airport at 5:30 the following early morning. And once again this flight was cancelled also. At this point I organized to simply go to a different city. Upon receiving on that flight there was a electrical hearth in the cabin of the airplane, and following being inside the air for about 10 minutes it absolutely was rotated and we ended up taken off the airplane inside a hurry.
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I've built three attempts to contact purchaser service by means of e-mails with regards to a recent Global flight through which I'd problems with not simply the popular seats that I didn't get, although the Terrible client service where my sister and I received. She was discriminated towards for becoming to massive for being served foodstuff as the tray couldn’t arrive down And so the flight attendant explained he couldn’t feed her. Although there were open up seats, and we might have been much better accommodated, as a substitute we had been put close to the Home windows and trapped there with babies.
we have been charged $861 to change the flight itinerary. The travel agency blames the AA for the significant price and AA washed their hands.
My complaint is, on March 8th. My luggage was delayed from Chicago, my desired destination was Dane County Airport Madison Wi. When it had arrived, it was delivered. Nonetheless, the baggage had been ruined and taped up. I called inside of a grievance instantly. I were givin quite a few telephone quantities and also the firt 1 was only a recording to leave my telephone and someone would get again to me.
Stranded in San Diego, CA. Tried to get in touch with purchaser relations range, but web page lists the same range as cargo selection. Is that this to stay away from cellphone calls. Waited about two hours for a return simply call from reservations.
Sad to say resulting from temperature I used to be not able to navigate to this site get out of the tri cities in time this past week. On the other hand I am incredibly pissed off with American Airways client service.
I would really like a credit score for the flight we skipped from Phoenix to Spokane. We skipped the flight because it took us so lengthy to get thru customs. We were flying from Mazatlan and going thru customs in Phoenix.
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After i got to your complimentary resort that American setup for me, I called 800-433-7300 and talked to an agent there who, to my surprise was unable to see flights that were out there on USAIR. She explained to me there were no open seats on any with the early USAIR flights. I had been online and could see that there were readily available flights. I actually booked a flight to verify it to her.
I even tried contacting on the telephone and obtained nowhere; all I could hear is often a recurrent information and Once i ask for to talk to client relations, I'd get hold up on.
On our previous vacation the leg of the trip from lax to Dallas was the worst I’ve ever had .The seating was so limited I couldn't read through a magazine a result of the tightness with the seating I believe the aircraft was an A 320 ,be sure to contact me you will find a pair factors regarding the service on the whole,thanks, Brian Galbally
We also are sorry that you were not pleased with the complimentary voucher that we provided. Even so, the voucher was intended to Express goodwill and to create amends in a way with the inadequate service you documented. It signifies an volume we believe that to be good and sensible.